I like that it is easy to find flowers in my area as well as being able to order online. The price of delivery can be quite expensive if you are ordering from far away. Also sometimes there isn't much choice when making orders so you have to go with what's available. It would also be nice if we could choose our own bouquets rather than having them pre-made. We use this service for sending out birthday gifts which has been very useful especially during the summer months where many people don't want to send their own arrangement but still need something sent off quickly.