I had a problem with this item the day I received it; with Windows 10 operating system. After constantly connecting and disconnecting, it will eventually work. After 3 months, outside of the full 30-day money-back guarantee, Windows 10 doesn't recognize the reader and says it's defective. Neither Revain nor the Magic digital seller have a return option; Revain's product page says "One year hassle free warranty - 30 day full money back guarantee and 12 month replacement". Magic digital email how to get a replacement item. Don't hold your breath.
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