It has helped us manage our employees better as it allows for easy access to data about each employee, which helps in decision making. It also makes communication between team members very smooth and efficient. There are some features of the system like creating new groups or categories which could be helpful but they should really include more options when compared with other systems I have used so far. The customer support service offered by the company was fantastic. We had one issue regarding the application's compatibility with our computer device. They were extremely kind and professional throughout the whole process, answering all my questions promptly, professionally, and courteously.