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Review on ๐Ÿ  Optimized Marineland Magniflow Canister Filter for Easy Aquarium Maintenance by Jake Yap

Revainrating 5 out of 5

Excellent customer service!

I've had this pump for 37 days now and as we all know I have this sore point, it breaks right after I can return it. I noticed my pump wasn't draining water so I took it apart and cleaned everything. He turned back on so I figured he didn't like being dirty and I would have to keep an eye on him. An hour later nothing is flowing again. Then why is she giving 5 stars? I'll tell you why I took out the box and called the number. I spoke to an incredibly nice person who ordered a replacement for me within 3 minutes. Is free. Didn't have to argue, pay shipping, explain that no I didn't break it. Nothing! I have given my address and another is on the way. If the next one breaks like this I'll update my review. I think for some reason I just got a defective one. I don't know why, but I'd like to believe it.

Pros
  • handy
Cons
  • not bad