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Algeria, Algiers
1 Level
494 Review
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Review on ๐Ÿ‘ถ KIDCO, INC. Configure Baby Gate, White - Ultimate Safety for Your Little One! by Cecilia Spencer

Revainrating 5 out of 5

Such great customer service

This gate was just what I needed to protect my son from some very open stairwells in our home. The location of the walls at the top and bottom of the stairs wasn't very suitable for a traditional gate and I needed a large gate that could bend around corners and attach at odd angles. We bought two of these and they work great! It took a bit of work to put them together, but that's true of all the baby gates I've installed over the years. They keep my son secure while being easy to open for an adult. The stay open function is great for use after bedtime when adults don't want to open/close the gate every time. We have had the gate for over 18 months and one of the hinges on the swing door has broken. The warranty has expired so I called the company to try to purchase a replacement door section. The support was very helpful and explained to me that they do not sell the door section separately as a spare part but if I email him a photo of the broken part and the serial number on the door they will send me a free door section. So easy! After 3 days, a new door was installed in my entrance free of charge. I will have no hesitation in buying from KidCo in the future.

Pros
  • Beautiful packaging
Cons
  • Slightly wrinkled