I love that this bot is very easy to use, it has all of my favorite features such as scheduling reminders for appointments or follow ups with clients! The only thing i dislike about servibot was how long after you send an email does they respond back? It would be nice if there were some type notification system so we know when our emails are being read by them instead just waiting around hoping something happens in their schedule before responding which can take weeks sometimes!! But overall its been great working together through these past few months using SERVIBOTTLE AND OUR COACHING SESSION IS GREAT TOO. We have really enjoyed having someone looking out fo us during busy times like holiday season etc.. This helps keep track og everything going well at work while still managing client's needs ect... Thanks again! :) Having used other chatbot software (suchas zapier),serviBot comes highly recommended from me because not many others offer what your getting here plus.