Chinese manual identical to their website. not good, a google search gives sites all over the world and it's a bit confusing. They claim to have RAID management software, but when they do, it's very well hidden. I thought I found it and there was a button to download it, but when I clicked it I just got back to the same screen. After turning off the computer, the hard drive showed hard drive activity. what has he done? I hope it was the internal RAID, but as far as I can tell I can't tell. I tried contacting tech support and the attached image was as far away as I could get. I tried entering verification codes four times and finally gave up. I called support and got: toll free 400-6696-298 where is the 400 area code? Google can't find it. The company's online presence isn't ready for prime time. I cannot recommend this company's products given the chaos and anarchy of their tech support.
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