Despite my best efforts, Tegelrying has not lived up to my expectations. Although they have a wide variety of cosmetics and hygiene aids, their support staff and delivery practices leave much to be desired. To begin with, even though I upgraded to express delivery, it still took longer than intended for my package to arrive. A generic response that didn't address my specific complaint was given to me when I contacted customer service. I didn't feel like they were concerned about my problem or my satisfaction as a customer. Second, the quality of the goods I obtained was below my standards. Although I found their rates to be fair, the quality of the things I bought was sadly lacking. They were more interested with providing a wide selection of things than with ensuring that those products were of a high standard. Last but not least, the refund procedure was annoying. While I appreciated the no-hassle return policy, I had to check in more more once to make sure my package was received and refunded. As a whole, Tegelrying is not something I advocate for. Their product selection is impressive, however I was let down by poor quality, late shipment, and unhelpful customer support. Many alternative internet retailers provide superior service and selection of cosmetics and personal care items.