The best feature of Fidentity is it's ease of use. You can set up your entire registration process in less than 5 minutes. We were able to get our guests registered in less than 10 minutes by setting up an automatic response when they walk through the door. It was so easy! There are a few different options for payment methods (cash/credit card), but the ability to add multiple forms of payment would be a nice addition. I wish there was an option to have guests sign in using their own mobile device, rather than having them scan their printed tickets. This way we could eliminate paper waste. Fidentity also has a feature to automatically send reminders to guests about events/appointments. This really helps keep people informed about upcoming events.