The UI/UX are very intuitive, easy to use with simple drag & drop features that allow you manage all of your content in one place without any technical knowledge required (think Google Docs). There's nothing I dislike about it at this time so far! It really simplifies our workflows when creating reports or managing campaigns across multiple channels like PPC ads for example - we can create automated emails templates from there as well which makes things easier than having them manually created by us each month via email campaign manager tools suchas Mailchimp etc..