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Kathleen Melvin photo
Greece, Athens
1 Level
506 Review
0 Karma

Review on πŸ₯– Shori Bake Banneton Bread Proofing Basket Set of 2 9 Inch Round + Sourdough Bread Making Tools Kit, Baking Gifts for Bakers - Brotform Liner, Bread Lame, Dough Scraper, Bowl Scraper, Danish Dough Whisk by Kathleen Melvin

Revainrating 5 out of 5

The company stands behind the product, support it!

As many customers have noted this bread set lives up to expectations and is by no means a premium set. However, what sets them apart is perhaps their excellent - and I mean EXCELLENT - customer service! When my first set arrived the bannetons had some issues (discoloration), one was particularly bad as it also had gaps and showed staples. When I emailed them the photos and just asked if there was any way I could get replacement bannetons, they responded quickly and sent me a replacement kit (tracking included). I was very surprised by their prompt response and attention as I received the replacement within two days of the email. The second set was much better and thanks to their excellent customer service I would not hesitate to order a set from them again or for another baker friend.

Pros
  • Great option for me
Cons
  • Long wait