The team at ESD has been very helpful with my web design project! They are always so quick when I email them about any issues or questions that arise during their work process - they get back right away which makes me feel valued as an employee/customer of theirs too!! It's not much but it helps out alot in making things go smoothly throughout this whole website redesign experience. Have no complaints here yet from what i have seen thus far though we haven't done everything together just started working towards launching soon. !