Although ROSWHEEL presents itself as an industry leader, my recent interactions with the company left much to be desired. Their things may look solid and well-made, but my experiences with the company made me feel like they fall short. ROSWHEEL's customer service was a letdown, like a sprinter who falls at the last fence. Their response time was delayed and their replies were evasive and useless whenever I had a query regarding a product. It made me feel abandoned, like I didn't know where to go or what to do next in the race. Even their wares weren't up to par. Despite their premium positioning, I considered them to be merely satisfactory. Their products appeared to be made using low-quality materials and to have been poorly assembled. It's like a runner who sets out with great intent but doesn't train hard enough to reach the finish line with any sort of speed or style. Although ROSWHEEL has a respectable reputation, it falls short of its claims. ROSWHEEL's subpar support services and inferior wares are like to a runner who fails to reach the finish line. If you are on the fence about buying from this company, I urge you to reconsider.