The ability to do analytics in one place was really helpful! Reporting by department made it easy to see what we needed to improve and where our team needs support. Sometimes the reports would not load or take too long to get results, but these were minor glitches compared with getting your questions answered quickly and easily. I wish there was more flexibility about how much time you could spend waiting on results from other users. We used this app at my previous job as an HR manager (and still use it today), so I'm familiar with its functionality. It's great if you have a lot of people using it because then everyone can benefit from seeing their own progress - no longer having to ask others or wait until they find out themselves. This product helps us track employee performance trends over time.