I must state that as someone who has used the storage hooks offered by Dseap for some time, I am extremely dissatisfied with both the quality of the product and the customer service that is provided. My experience with the coat hangers that I bought from them has been nothing but a source of frustration. They are not very good at supporting weight and are prone to breaking, which results in damage being done to my walls and surfaces. In addition to that, when I attempted to get in touch with their customer service staff, I did not receive a response. In spite of the fact that I sent a number of emails and left voicemails, I did not receive a single response. It is not acceptable to have such a cavalier attitude toward the happiness of the consumer. In general, I am sorry that I purchased the storage hangers from Dseap, and I would not suggest that anyone else do so either. They are a complete financial loss due to the low quality of the products they sell and the absence of any kind of customer support. It's a shame that a business that promises to help you declutter your home and make the most efficient use of the space you have can't actually deliver on that promise.