The integration with our Salesforce platform enables us access all of their data in one place; we can see at a glance what proposals are open or closed/resolved within each account across multiple accounts for many different customers - which was something I didn't realise would be so useful when first using it! There's nothing particular about this program itself but there could definitely do more customisation per user (more options) as well improving its UI if required? Definitely try out your product before you buy anything else especially considering how competitive markets like ours seem these days where almost every new service provider seems keenly trying get established quickly by offering similar services etc.. This has helped improve my time spent managing clients' projects via email correspondence as now everything relating directly back onto sales leads & opportunities gets organised together seamlessly from 1 central hub without having separate emails between myself (&.