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United Arab Emirates, Abu Dhabi
1 Level
768 Review
87 Karma

Review on JerrisApparel by John Stefko

Revainrating 3 out of 5

The Sad and Unfortunate History of JerrisApparel

My profession as a storyteller has exposed me to a great number of accounts of victory and achievement. On the other hand, I have something very different to share with you today: a narrative about the agony of being let down and frustrated. The subject of this article is JerrisApparel, a business that markets itself as specializing in apparel, footwear, and jewelry, as well as costumes and accoutrements, products for children, and goods for infants. The story starts with a client who was seeking to purchase a costume for her child to use in a school play. Following her exploration of the JerrisApparel website, she was able to locate the ideal costume for her young infant. Because the price was affordable and the feedback from previous buyers was favorable, she made the decision to complete the transaction. The consumer anxiously counted down the days while waiting for the costume to be delivered. However, when it did eventually arrive, she was taken aback to discover that it was in no way comparable to the image that she had seen on the website. The fabric was made of low-quality materials, and the embroidery was sloppy. The costume did not fit her child properly, and it did not appear anything like the one in the picture. The customer contacted JerrisApparel's customer support as soon as they realized their mistake in the hopes of receiving a refund or an exchange. However, much to her dismay, the representative working in customer service was both ineffective and impolite. The representative did not want to acknowledge that there was a problem and even went so far as to imply that the customer had made a mistake in their measurement selection. The consumer, who was angry and dissatisfied, made the decision to post a critical review on the JerrisApparel website in order to caution other potential buyers. On the other hand, she was taken aback to discover that her evaluation had not been published. On their website, it appeared that JerrisApparel only published positive evaluations, and any negative feedback was censored. In conclusion, the story of JerrisApparel is one that should serve as a lesson to be learned. The business may assert that it specializes in clothing, shoes, and jewelry, as well as costumes and accessories, products for kids, and products for babies; however, the quality of their products is lacking, and their customer service is unhelpful. As a teller of tales, I would advise anyone considering making a purchase from JerrisApparel to give it some serious consideration and perhaps check into other businesses that have a better reputation.

Pros
  • Extensive selection of products for males, females, and children, including garments, footwear, jewelry, costumes, and other accoutrements.
Cons
  • only a few physical stores, with most purchases happening online.