The JAKI company's guarantee of a staff enthusiastic about art and committed to encouraging customers' originality piqued my interest as an artist. My interactions with their employees were extremely disappointing. The staff, despite their assurances of knowledge, was disinterested and uncaring as I asked for assistance in selecting the appropriate materials for my work. I didn't feel welcome or encouraged in my artistic endeavors by their dearth of enthusiasm. In addition, the shop's merchandise offerings were unimpressive and limited. It was much simpler to locate the precise materials I needed for my project at other art supply stores I've visited. In sum, I would not suggest JAKI business to other creatives looking for a dedicated and enthusiastic group to help them with their work. Their uninspired approach to serving customers and offering unique goods falls far short of the high standards they set for themselves.