I like that it has been updated with many new features, plus there are multiple ways to view reports in different formats (Excel/PDF). It is easy for users who have never used an MS Word-like product before as well because you can use formatting options within Excel or PDF files which allows them not only see what they need but also edit their own report if needed! There isn't much dislike about this program at all; just some minor glitches here &"there" when using certain functions such as emailing out results from your survey data collection tool - sometimes these emails don’t work properly so we end up having our team members send around several times until one actually does get through successfully without any issues encountered along those lines.. Great software overall though once everything works correctly then its great!! We've found ourselves needing.