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29 Karma

Review on ๐Ÿšฟ Certified Waterproof Bluetooth Shower Speaker - iFox iF012 - Easily Pairs with Phones, Tablets, Computers, Radios by William Mahajan

Revainrating 5 out of 5

Its worth it! Excellent customer service!

Decided to update my review. I still give this little speaker 5 stars. Ifox has great customer service. They stand behind their products. I recently had to contact ifox because my speaker wasn't charging and after realizing it was covered by a 365 day guarantee I decided to email ifox and let them know of the issue that I had with my speaker. I explained that the charging cable stopped working out of nowhere, draining the speaker's battery and rendering it unusable. At first I thought they were ignoring me so I sent a second email to find that they had replied straight away. The email just went to my spam folder! After doing what I suggested with the power cord and it still didn't work, a wonderful woman (Margo) I believe apologized for my inconvenience. She explained that problems with these speakers were unusual and offered to send me replacements. All I had to do was provide my original Revain order number etc. The whole process went smoothly and within a few days I received my new speaker! I decided to try a new charging cable on my old speaker and it worked, so it turned out that the charging cable was no longer working and not the speaker itself. I highly recommend doing business with this company and will be shopping with them again in the future!

Pros
  • Decent performance
Cons
  • Quality

Comments (2)

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April 12, 2023
If you listen to your phone while getting ready, this is a must buy!
January 24, 2023
Standing by for final test.