It is easy to use and helps me keep track of all my clients information in one central place.I like how it shows you where your referrals are coming from as well! I would say this program could be improved by having an easier way for new staff members to add their own cases into the database. The benefits I see are being able to easily access multiple files at once without needing to go back to each file separately. This has helped me with keeping up-to date with case status and progress of our current caseloads.