Item arrived broken, no replacement, had to glue poor baby Buddha back on base. Or maybe it should be, I really don't know. Looks good is everything. That's the thing you keep the incense in, and it really shouldn't be a headache. I have no idea what "heat" is, but it never became "heat", stayed cold while burning. The aroma of incense doesn't intensify, but it smells nice. I wouldn't give this to anyone if mine was broken, I'm sure a broken gift isn't what you're looking for
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