I like how easy it is for people in different departments within an organization (HR/Payroll) can communicate with each other via this app! It's great because you don't have to go through email or wait until someone has time to answer your questions about something from HR or Payroll. You get immediate feedback which makes things much easier when trying to figure out what needs fixing at work. This isn't my favorite tool but as long as they continue supporting it then all will be good!! Nothing really, just make sure there are more options available if needed so everyone knows where to look. If anyone wants quick answers regarding their paychecks or benefits please use visibly.