Product works as described. Now the installation takes place where the manufacturer didn't bother to grab the ladder and try to install it with the ladder fully retracted. I have used this product on a Werner 30 foot aluminum extension ladder. I had to cut a gap on each cover and glue them in place so they wouldn't fall off the ladder when I rode my ladder rack. If you install this product with the ladder fully retracted, it will not slide all the way down. So I had to cut a 1/4" gap to allow clearance between the top of the stairs. I mean the part of the ladder that doesn't extend and serves as a guide and support for the extension part.
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