Easy user interface, it's very intuitive for any new users (even if they don't understand English).
Fast response when we need some changes or support from their side - usually within 10 minutes of request; nice customer service team in general! It could be more flexible regarding payment methods by allowing credit cards as well - but this should not affect our ability/willingness paying via PayPal only which works great so far too! If I have reservation at one property during my stay somewhere else would like use another provider - no problem because both are connected using API connection between them without issues thus making seamless transition possible even after guests already checked-in into other providers' properties etc., just switch over there & everything will work fine :) Great product overall though sometimes can feel hard to remember all available features due its complexity for non native english speakers such us myself who also used translation tools before coming here :D.