The trimmers worked great the first time they were used. They cut clean and work perfectly. A friend is a professional barber and recommended them to me. I had them for about 2 months and I went to use them for the second time and they cut me to the point I was bleeding. I called Andis customer service and the lady informed me that this clipper has a warranty but it does not cover the blade. Looks like one of the teeth broke off. She insisted my scissors would only break if I dropped them. I used them once and put them in a suitcase. The customer service lady was rude and unhelpful. She told me if I wanted to buy another blade as I had "damaged" it to go to the local shop. I think Andis makes a good product but they didn't help me on my second use and Andis didn't care. They already have my money.
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