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Spain, Madrid
1 Level
742 Review
78 Karma

Review on MoBoard by Shawn Jacobs

Revainrating 3 out of 5

Bad Customer Service and Low-Quality Goods at the MoBoard Online Store

Recently, I made the unfortunate decision to make a purchase from MoBoard's online shop, and it was a nightmare from start to finish. Not only did I obtain low-quality goods, but their customer service was also terrible. I tried contacting customer support to inform them of the problems I was experiencing with the product, but they were unhelpful and unresponsive. It was obvious that they didn't give a hoot about whether or not I was happy with their services. The goods themselves also fell short of the standards set by competitors. It was obvious that MoBoard places a higher value on saving money than it does on assuring quality, and as a result, I was given a product that fell short of my expectations. Avoid shopping at MoBoard's web store if you value high-quality tools and responsive support staff. There are many other possibilities available that will vastly improve your experience.

Pros
  • Website that is simple to use.
Cons
  • choices for a limited warranty.