The most helpful thing about this program is that it allows us as employees in our department (maintenance) access into all jobs within each vehicle or piece o equipement we work with at any given time! I don't think there's anything i dislike specifically but overall its pretty good so far!! It could be better if they added some new features/tools which would make my job easier when working out an issue between customers & myself while using fleet management software - such things are missing like being able figure how many miles left before needing service etc.