I like that this company offers many different services for their customers, from renewable energy production and storage, to carbon offsetting, to energy efficiency projects. The customer service representatives are extremely helpful and knowledgeable. This makes all my work easier! I dislike that I am unable to use certain services due to my location in Michigan. The only way to be able to get certain services is through out-of-state utilities or through a contractor that comes to me. I would like to have access to services such as solar panels and geothermal heating/cooling.