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Slovenia, Ljubljana
1 Level
730 Review
43 Karma

Review on Goldwheat by Logan Barela

Revainrating 3 out of 5

Lackluster Customer Service from Goldwheat

The most recent buy I made from Goldwheat's online store left me dissatisfied with their customer support. The website itself was simple to use, but I was unable to contact anyone from the business when I had a problem with my purchase. I tried calling and emailing several times, but I never heard back. Spending money on a product only to receive no assistance when something goes awry is frustrating. It is obvious that Goldwheat needs to enhance its customer support. In addition, the product I got fell short of my expectations based on the website's description. It had the impression of being false advertising, which is a huge letdown for a business that focuses on health and wellbeing. Overall, I had a bad encounter with Goldwheat's online store. I won't be doing business with this firm again, and I advise others to shop around before making a purchase.

Pros
  • specializes in products related to health and wellbeing
Cons
  • The knowledge of customer support agents could be lacking.