I like how it's easy to use, but also very customizable for different needs of companies that have them in their workforce. It is great when you want your employees out there with no time wasted or breaks taken during work hours! There isn't much dislike about this software because everything works as intended and has been helpful while using our claim management system. We've used other systems before (like paper) which was hard to keep track off all paperwork needed at one place. This program allows us to do just that so we don't need multiple files to be organized throughout the day by hand.