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1 Level
780 Review
46 Karma

Review on TextIt by Andrew Enriquez

Revainrating 5 out of 5

Easy and quick solutions when communicating between mobile services

The ability for users of different platforms (mobile/web) can interact with each other using text messages or calls without having to install any apps! A little bit expensive but it's worth paying if you need this kind of functionality in your business. I would like more integrations available as well so that we could use all our tools together seamlessly - currently only WhatsApp integration works which isn't ideal. We are solving problems related to customer service by providing an easy way for customers to communicate issues they have via SMS texts instead of phone call logs etc.

img 1 attached to TextIt review by Andrew Enriquez



Pros
  • Easy access from mobile devices
  • Ability send simple questions, such "what is my balance?" directly through their phones.
  • Great support team who always reply within 24 hours when contacted about technical queries,
  • Very fast response times during live chat sessions compared against competitors' agents; ) Fast deployment timeframes due its ease customization process once
Cons
  • I will keep silent