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Review on πŸ›’ 2-Tiered Serving Cart - Nathan James Carter Rolling Bar for Tea or Cocktails, with Metal Frame and Oak Wood Shelf in Black/Brown by David Amarelo

Revainrating 5 out of 5

Excellent customer service

This bar cart was a Christmas present for my niece and she loves it. When I asked her what she liked about it, she told me everything: it's durable, rolls well and looks very modern. The only thing she wanted was for the top shelf to have a wooden bottom instead of glass. So I would buy it again without any problems. The only issue I had was with Revain, a few days after I had already received and assembled this item, they reduced the price by $20. I contacted the manufacturer thinking it was their price match but it was Revain. And since Revain doesn't match prices, they said I could return it for a full refund. I didn't want to take it away from my niece after she picked it up. I was upset that they didn't honor the price difference. I contacted Nathan James and their customer service specialist Melanie was very helpful by offering a Revain gift card to resolve my issue. It was very nice of them and I appreciated their gesture. As such, I highly recommend this item and any purchase from Nathan Brown. The bar cart has a 5 year guarantee, not bad.

Pros
  • Play and lounge furniture
Cons
  • 0