The best thing about this product from our side was that it enabled us to use chat in real time with clients who were not physically present at their offices or even out of state but still connected as if they where right next door! It also helps keep track which client are online using its active status feature while chatting so we can easily pick up work when needed without having them waiting around until I am free again after lunch break etc.. The best feature of Smart Chat ++ is that it has a very good security system for the users and the team. It also has a good feature for the video call. I would like to add a good feature for the voice call. I would like to continue using this software. I am very happy with Smart Chat ++. I have been using this software for the video call for the team. It is very easy to use and it is also very secure.