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Finland, Helsinki
1 Level
680 Review
24 Karma

Review on Makone by Jason Laney

Revainrating 1 out of 5

Disappointing Online Beauty and Personal Care Store: Makone

Unfortunately, I had a bad experience with Makone, an internet retailer that advertises premium cosmetics and toiletries. Their stated goal is to make it simple for customers to find all the products they need to enhance their natural beauty, but I had the complete opposite experience. To begin, there wasn't a huge variety of things to choose from. There were not many choices available, and those that were available did not work well with my hair or skin. I felt let down and frustrated because of how hard it was to discover items that actually helped me. Furthermore, the things I did end up buying were of poor quality. The makeup I purchased did not last as long or have as much pigment as I had hoped, and neither did the skincare goods I purchased. Overall, I felt like I wasted my money on these things. In addition, I was disappointed by Makone's lackluster support staff. They ignored my pleas for help and provided no assistance. I did not feel like they were concerned with resolving my issues or making sure I was happy as a customer. In sum, my time at Makone was a huge letdown for me. I felt like I had wasted my time and money due to their restricted variety, poor quality, and unhelpful staff. If you're in search of luxurious cosmetics and toiletries, do not waste your time or money at this internet shop.

Pros
  • Website that is friendly to users and is simple to navigate.
Cons
  • no physical locations for stores.