The best thing about this program it's so easy to use! I have had no problems using it as my primary mail client. It has made me more efficient in how I get through my emails. This software does not allow for multiple folders which can be frustrating at times but other than that there are nothing really bad things i would say about touchmail, they do what they advertise and their customer service is top-notch! If anyone needs help setting up or getting started with any of their products please contact them immediately because they will work with you until everything works perfectly! As far as ease of use goes, I feel like this product gives everyone who uses it a chance to learn quickly without having to rely on tutorials or guides.