They have helped me through the process of choosing a great hostel in Europe. They helped me get a better price with other hostels while also offering a great customer service. I would definitely use Hostmaker for more than just hostels. I have used them to choose a good hostel for a long term stay, but also to look for a better price for a one or two day stay. The customer service is excellent, they are very helpful and they are always available to help. I highly recommend them. They helped me find a good hostel that matched my needs.