Everything about this product has been perfect. The customer service team was quick to respond to any questions I had throughout my experience using them! They were able to help me find an alternative solution when our first provider did not get us what we needed but they didn't charge extra fees like other vendors would do so kudos!! You will love it if you are looking for something more affordable than traditional solutions while still having your privacy intact AND all of your results right there whenever you need them without needing to wait weeks/months after someone else reviews them. And lastly it's super easy to use once set up which makes life easier as well. Not too much dislike here though - just some minor things such as how simple everything can be made better by adding additional features to make sure everyone doesn't feel left out in regards to their own individual needs etc.