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1 Level
1358 Review
66 Karma

Review on Easybee by Kadarius Gentry

Revainrating 4 out of 5

Overall, good experience with Simple Solution

I like how easy it is for an agent (the customer) to reach out via phone number/email contact info provided by EasyBee! They are very helpful & quick at responding if there's any issues they need assistance resolving. The price point needs improvement - however this makes sense since their rates aren't much higher than other providers offering similar services. We've found them useful so far because we're able to communicate quickly w/ our clients through email as well when needed without having too many agents handling calls simultaneously which would be more costly elsewhere.

img 1 attached to Easybee review by Kadarius Gentry



Pros
  • The interface is intuitive & user friendly, they provide call tracking info, & we were able to find an affordable service that offered the same level of expertise as some of pricier competitors in the market
Cons
  • Pricing structure seems low for what this service offers