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Georgia, Tbilisi
1 Level
719 Review
62 Karma

Review on Anavim by Matthew Shankar

Revainrating 3 out of 5

Dissatisfied with Anavim's Unsatisfactory Level of Customer Service

Anavim was the retailer from which I most recently acquired some outdoor furniture and accessories; however, my experience with their customer support was less than satisfactory. When I attempted to get assistance from the company's customer support department because the canopy I had purchased was difficult to put together, I was met with responses that were unhelpful and condescending. When I tried to return the cushions for the patio furniture, I was met with additional frustration and delay, and the cushions started to fade almost immediately after I bought them. It is abundantly obvious that Anavim does not place a high priority on the satisfaction of their customers, and as a result, I would not recommend their products to anyone who is looking for quality and attentive service.

Pros
  • Customer care that is both quick and pleasant
Cons
  • Few evaluations of the product available