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Bahamas, Nassau
1 Level
715 Review
90 Karma

Review on SUEWIO by Ryan Chaplain

Revainrating 2 out of 5

SUEWIO's Tragedy best in my review

There was once a business by the name of SUEWIO. Their online store offered instruments and accessories, but their website was a hot mess. It was chaotic, like an ensemble with no one in charge. Many shoppers left empty-handed because they couldn't locate what they needed. However, even for those who were successful in making a buy, the process was anything but pleasant. Like a discordant note, SUEWIO's rates were far too high for the quality of service they provided. Don't even get me started on their ridiculously high delivery costs, which seemed designed to turn a profit at the expense of their customers' anguish. Perhaps the saddest aspect of SUEWIO's tale is the quality of their customer service. They might as well have been singing a song no one liked. Customers who contacted the company were met by unhelpful and rude employees. It seemed like they didn't care about satisfying their clients. SUEWIO's story was a tragic one overall. They were missing the mark on many fronts and could have been an amazing business. Customers were left dissatisfied and angry, and SUEWIO ultimately disappeared. A warning to any business that puts profits before client service.

Pros
  • friendly and knowledgeable customer care
Cons
  • International delivery is lacking