So far I like the product. Sound quality is good, battery life is great, but I hate hearing Hello Moto every time I take it out of the case. I don't like having it in my ears all the time; I do not listen to music with this Bluetooth device. I use it for business calls when my phone rings and I pick up a Bluetooth device and voila I have to listen to that annoying "Hello Moto" greeting while trying to make out what the person on the other end of the line is saying. So annoying. What's worse, you can't turn it off at all. I called Motorola twice, same answer. I'm thinking about buying a new Bluetooth, a different brand. Motorola will be gone unless they change the greeting.
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