I'm rewriting my review because this company deserves a second look. We bought two drums for our Brother printer; the first squeaked so loud the whole floor could hear it, but the second only made a small working noise that we could live with and so far the pressure is fine. I complained about the first one in my original review and the company emailed me apologizing for the faulty unit and refunded our money before I even had a chance to contact them about the issue. We don't see that kind of customer service these days, do we? Anyone willing to go the extra mile deserves a second chance to prove that they normally make a quality product at a reasonable price, which is why we buy from them again to make sure the broken drum was indeed an accident. If the new ones work well I'll update my review and rating accordingly. Keep for updates.
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