The product seems to be quite strong but one of the armrests has become very weak. After removing the lever (uninstalled version), loosen the nut on the back of the part that rotates up and down. It seems to be working again now, but if it comes loose again I'll add a lock washer or nut to keep it from turning easily. Now that this nut is fairly tight, there is some force to rotate the armrest up and down, which I find often causes it to loosen from the start. For the most part it was comfortable until one of the armrests broke. in 6 months. Technically it's still on and you can wiggle it slightly and of course change its position. This doesn't seem like an easy fix as the pins and possibly the nut inside the chair have come loose. And it seems like it takes a lot of effort to analyze it, assuming you can solve the problem. It's like you take the armrest for granted until it stops working and I miss it. The fabric, coloring, upholstery, etc. all appear to meet the new 2020 work-from-home standards. And it could theoretically encourage better posture, but could use lumbar support and a better headrest.
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