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Russian Federation, Albuquerque
1 Level
690 Review
36 Karma

Review on Caroeas by Michael Reddy

Revainrating 2 out of 5

Warning to Potential Customers: My Frustrating Experience with the Caroeas Online Shop

I was interested in trying Caroeas because I am a person who places a high value on having a neat and well-organized house. I had a less-than-ideal interaction with the business. To begin with, the quality of their goods was not up to par with their claims. They offer a broad variety of storage options, but many of those options are poorly made and useless. For instance, the washing hamper I was given was noticeably smaller and inadequate for my needs. The unhelpful and hard-to-reach customer support only added insult to injury. There was pushback when I attempted to return the hamper, and I had to leap through several hoops just to get the ball rolling. It took a lot of my time and effort, and I came away feeling like an unimportant client. In general, I would advise anyone on the fence about making a purchase from Caroeas to reconsider. Their goods don't deliver, and neither does their support. If you're searching for a reliable home storage solution, you can do better.

Pros
  • reasonable costs
Cons
  • Unclear guidelines for returns