Review on 🌸 Cooler Master NR200P Flamingo Pink SFF Mini-ITX Case: Tempered Glass/Vented Panel, PCI Riser Cable, Tool-Free Accessible, Triple-Slot GPU, 360 Degree Accessibility by Tutan Beatz

CoolerMaster support: zero stars. Chassis itself: 4/5 starts (one docked on fire) About a month after installation I noticed a strange smell in my office. Some smell of burning. I decided to look around and pull something out as a fire would be pretty bad timing. When I touched the body plug it was hot so I pulled it out of the wall first. It's fine from the wall side, but from the case side, the plastic around the connector started to burn. It's scary to imagine what would have happened if this had happened when I wasn't in the room. I submitted a support ticket to Coolermaster on January 25th and received a confirmation email on January 26th with a ticket number. I realized I had received some sort of update, but when I didn't hear anything I tried calling their support #. They don't have the option to leave a message for support, just a note asking them to try again later. So I tweeted them on the 29th and got a reply saying they would be emailing support on the 1st February. Be silent. After waiting a few days, I tried calling support again. On Friday 5th February I finally got through and the representative pulled out my ticket and said he had to hand it in and someone would call me back later in the day. As expected, there was no call back. I've been trying to call for an hour. hour and a half on Feb 9th with no success, and I tried another hour on Feb 10th with no success. On February 15th I tried to call CM again with no answer. CM and there is no way to get a replacement plug.