My problem I think, but I didn't realize that the diameter of the stick is so small. From the picture it led me to believe that this would solve my original problem as well as the reason for the purchase. To catch the ashes as they fall. The photo seems to show a lot of "petal space". But now, if you look closely, it turns out he's holding a much shorter incense stick than the one I bought to burn. Tomorrow I'll try to cut off the base, maybe it will help. As for the first use and experience with the product, I had to clean up and go back to using the same ones I always had. They work better.
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