I was very excited when they launched their Apple Watch 4 waterproof case. When I bought it, I bought ribbons of different colors to match it. I followed the installation guide and made sure everything was tight and secure (just one screw). After 4 weeks I was cycling and after a bump the top half of the watch came loose with the screw and all, as well as the bottom strap. I managed to find the strap but not the small bar holding it. Very disappointed, even more so now that I can't return it. There was a similar experience with a percussion catalyst. Update 05/14: After hearing about my experience, Cataylst contacted me and offered an excellent recovery service. Excellent covers, I may have received defective ones but I was provided with a replacement. If you have a problem, reach out to them and they will work with you to resolve it. Thank you Katast
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