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1 Level
801 Review
46 Karma

Review on Algol IT Solutions by Shawn Tolbert

Revainrating 4 out of 5

Cloud Based Product Delivery: Algol IT Solutions

The customer support team is very well trained with advanced knowledge of products in their field which helps customers solve issues effectively within deadlines. I would like this platform has more integration tools for various platforms other than just Salesforce, however that can be easily integrated once it gets the necessary approvals from users. It helped me realize my goals by giving us an opportunity to use cloud-based product where we have better control over our software deployment. The best part of algol is it's support team. They are always there to answer all our queries. They help me with my project management in which I am having issues in getting my work done. There is nothing that I dislike about this product. It was very helpful to us when we were working on some project management software. This helped us to get all the resources that we need and also reduced time wastage.

Pros
  • Highly customizable way through user defined fields.
  • Provides great flexibility as per business needs
  • Enhanced features suchas emailing capability etc.,to enable sales force automation across departments
Cons
  • Poor documentation available online at present but will improve soon if they keep improving
  • Less number or integrations compared tot his competitors..e g SFDC CRM/SalesForce & Microsoft Dynamics 365
  • Fewer