The platform is very intuitive for any IT Pro that knows how to use it, but if you do not know about this software yet - there are plenty tutorials available online from both vendors as well! Not much dislike at this point in time when working with process unity. We have used an old version before which was really outdated compared to its competitors (like HP ALM) so now we get updates almost every year already by using PULNIXE instead. It also supports XAMPP or WAMP servers locally installed into your network environment since versions previous than 3rd quarter 2018 only via Cloud service provider like AWS / Azure services where our customers can still deploy themselves without having technical skills required. This one has been especially useful because you don't need expensive licenses anymore either due security reasons regarding PCI DSS requirements.